NEU CHÂTEL
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NEU CHÂTEL
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iPad
iPad 10.2 inch
iPad 10.9 inch
iPad 10.9/11 inch
iPad 12 inch
For cooperation:
info@neuchatelglass.com
  • Return
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© Neu Chatel. All rights reserved.
Exchange or return of goods
If you didn't like the goods (within 14 days from the moment of purchase), it's okay, we'll offer you another option or make a refund. Following the rules, send the goods you purchased back to us. After a quick diagnosis of the goods for compliance with the conditions of return in accordance with the "Law on Consumer Protection", we will refund or exchange money for any other.
Return Policy: The buyer must provide proof of purchase. The 14 day period for returns is calculated the next day after the purchase is made. The product has not been used and its presentation has been saved (stickers, seals, contents, labels, box, etc.). Return shipping costs are paid by the buyer. If you are in Ukraine, you can personally contact with our office and make an exchange or refund. In another case, you need to send the goods (observing the conditions) by address delivery without cash on delivery. Return details will be sent to you by a private message. After receiving and checking the goods, we will send a new product within 3-7 days or return the money to your bank account.
Dear customers, after receiving and inspecting the goods, claims regarding the configuration and appearance, are not accepted! We kindly ask you to check the appearance and complete set upon receipt of the goods.
Payment by VISA / Mastercard
To use this method, you need to select a VISA or Mastercard card in the "Payment method" item. On the payment page, you must enter your data and bank card details. In case of successful payment, we will automatically determine this and specify it in the order for the manager. Confidentiality and security is guaranteed by Liqpay transaction servers.
Shipping
We provide WorldWide shipping by UkrPoshta service. After purchase our manager will send you tracking number that you can easily track on UkrPoshta web site.